Library / Public-service transformation
Body of work
Public-service transformation
Adaptive councils, commissioning, learning communities, and the wider practice of public-service transformation.
Material
- One-way only won’t work2026 · Author’s version · The MJ
Civil service secondments should become a reciprocal public service talent exchange, carrying capability and learning in both directions.
- Five key questions for transformationWorking reference
A one-page prompt about purpose, system, activity, and learning.
- The Adaptive Council model2020 · PSTA and RedQuadrant
A model of adaptive public-service organisation.
- Public Service: State of Transformation2018-2019 · five reports
The principal PSTA and RedQuadrant reports and surveys.
Public-service articles and interviews
Browse the publisher-linked index of articles and interviews.
Systems practice case studies
Eight public SCiO accounts of systems work with organisations, communities, and public services.