Organisational reference
RedQuadrant and PSTA reference library
A selected organisational shelf of public RedQuadrant and Public Service Transformation Academy material.
State of Transformation
The five principal conference and survey reports.
- Public Service: State of Transformation 2018, main PSTA report2018 · PSTA report
The principal conference report and think pieces.
- State of emergency, RedQuadrant shadow report2018 · RedQuadrant report
The RedQuadrant shadow report alongside the PSTA publication.
- State of Transformation process and survey2018 · PSTA process and survey report
The survey design, process, and evidence supporting the 2018 work.
- State of Transformation report 20192019 · PSTA report
The main 2019 report.
- State of Transformation survey 20192019 · PSTA and PSSE survey report
The full 2019 survey report.
Leadership, change, and systems
- Ten principles for public service leadership2019 · RedQuadrant
The developed leadership framework.
- Ten principles, checklist for leaders2019 · RedQuadrant
A companion checklist.
- The Adaptive Council model2020 · PSTA and RedQuadrant
A model of adaptive public-service organisation.
- The RedQuadrant tool shed, overviewReference guide
An overview of the shared methods collection.
- Drawing systems, a primerRedQuadrant · archived reference
A short visual introduction to drawing systems.
- Systems archetypes, a primerRedQuadrant · archived reference
A compact primer on recurring system-dynamics patterns.
- Core systems-change slide set2020 · historical working reference
A substantial working slide set retained for reference; it is not presented as a finished publication.
Public-service methods and models
- Seven ways to save and improve, Lean Management Journal2012 · published article
The original published article.
- Seven ways to save and improve, developed RedQuadrant accountRedQuadrant · book excerpt
The later developed account of the framework.
- Demand management samplerRedQuadrant · archived reference
A whole-system account of approaches to demand.
- Commissioning infographicRedQuadrant · visual reference
A compact visual account of commissioning.
- Public-service business modelRedQuadrant · reference
A business-model-on-a-page and service view.
- VECIT change modelRedQuadrant · reference
A concise model for testing the conditions required for change.
- How outsourcing can fail, and how to fix itRedQuadrant · reference
Structural failure modes and practical responses.
- How IT outsourcing can fail, SCiOSCiO public resource
The public SCiO resource page for the outsourcing argument.