{
  "title": "Benjamin P Taylor public work library",
  "updated": "2026-08-30",
  "pages": [
    {
      "slug": "cybernetics-is-not-the-banana",
      "title": "Cybernetics is not the banana",
      "type": "body-of-work",
      "description": "A story about cybernetics, representation and practice transfer.",
      "tags": [
        "systems",
        "practice"
      ]
    },
    {
      "slug": "viable-system-model",
      "title": "Viable System Model",
      "type": "body-of-work",
      "description": "A full VSM lecture and the Systems Innovation workshop with Patrick Hoverstadt.",
      "tags": [
        "systems",
        "organisation"
      ]
    },
    {
      "slug": "systems-leadership-change-practice",
      "title": "Systems leadership, change and convening",
      "type": "body-of-work",
      "description": "Seeing and acting across boundaries, including systems convening.",
      "tags": [
        "systems",
        "leadership"
      ]
    },
    {
      "slug": "four-dynamics",
      "title": "Four dynamics and robust systems",
      "type": "body-of-work",
      "description": "Differentiation, homogenisation, individuation and integration.",
      "tags": [
        "systems",
        "organisation"
      ]
    },
    {
      "slug": "four-quadrants",
      "title": "Four quadrants of thinking threats",
      "type": "body-of-work",
      "description": "A model for noticing how thinking goes wrong.",
      "tags": [
        "systems",
        "thinking"
      ]
    },
    {
      "slug": "five-core-practices",
      "title": "Five core leadership practices",
      "type": "body-of-work",
      "description": "Intent, honest conversations, clarity, culture and learning.",
      "tags": [
        "leadership",
        "practice"
      ]
    },
    {
      "slug": "metacontextuality",
      "title": "Metacontextuality and Bongard games",
      "type": "body-of-work",
      "description": "Pattern, context, frames and the limits of method.",
      "tags": [
        "systems",
        "thinking"
      ]
    },
    {
      "slug": "productive-conversations",
      "title": "Productive conversations",
      "type": "body-of-work",
      "description": "Conversation as infrastructure for shared understanding and learning.",
      "tags": [
        "practice",
        "leadership"
      ]
    },
    {
      "slug": "outcomes-and-complexity",
      "title": "Outcomes and complexity",
      "type": "body-of-work",
      "description": "Outcomes as results of complex adaptive systems.",
      "tags": [
        "public-services",
        "systems"
      ]
    },
    {
      "slug": "commissioning",
      "title": "The Commissioning Compass",
      "type": "body-of-work",
      "description": "Three routes into systems-oriented commissioning practice.",
      "tags": [
        "public-services",
        "tools"
      ]
    },
    {
      "slug": "relational-public-services",
      "title": "Relational public services",
      "type": "body-of-work",
      "description": "Relationships, judgement and the conditions around relational practice.",
      "tags": [
        "public-services",
        "practice"
      ]
    },
    {
      "slug": "facilitation-and-systems-consulting",
      "title": "Facilitation and systems consulting",
      "type": "body-of-work",
      "description": "Helping from inside the system without taking over.",
      "tags": [
        "practice",
        "systems"
      ]
    },
    {
      "slug": "large-group-processes",
      "title": "Large-group processes",
      "type": "body-of-work",
      "description": "Whole-system and participatory methods, with a process mentor.",
      "tags": [
        "practice",
        "tools"
      ]
    },
    {
      "slug": "vecit",
      "title": "VECIT and change",
      "type": "body-of-work",
      "description": "Testing the conditions required for change to take hold.",
      "tags": [
        "practice",
        "tools"
      ]
    },
    {
      "slug": "john-seddon-method",
      "title": "The John Seddon Method",
      "type": "body-of-work",
      "description": "Action learning, transformation, self-enlightenment and coercion.",
      "tags": [
        "public-services",
        "practice"
      ]
    },
    {
      "slug": "outsourcing",
      "title": "How outsourcing can fail",
      "type": "body-of-work",
      "description": "Structural failure modes and practical responses.",
      "tags": [
        "public-services",
        "practice"
      ]
    },
    {
      "slug": "public-service-transformation",
      "title": "Public-service transformation",
      "type": "body-of-work",
      "description": "Adaptive councils, learning communities and post-shock reform.",
      "tags": [
        "public-services",
        "leadership"
      ]
    },
    {
      "slug": "requisite-agility",
      "title": "Requisite Agility",
      "type": "body-of-work",
      "description": "Matching organisational response to the demands of the situation.",
      "tags": [
        "systems",
        "practice"
      ]
    },
    {
      "slug": "reading",
      "title": "Systems, complexity and cybernetics reading",
      "type": "body-of-work",
      "description": "Reading routes across the field and its applications.",
      "tags": [
        "systems",
        "reading"
      ]
    },
    {
      "slug": "talks-and-sessions",
      "title": "Talks, workshops and conference sessions",
      "type": "index",
      "description": "A chronological index of presentation and session material.",
      "tags": [
        "index",
        "practice"
      ]
    },
    {
      "slug": "publications",
      "title": "Publications and recordings",
      "type": "index",
      "description": "Visual work, essays, reports, podcasts, videos and communities.",
      "tags": [
        "index",
        "publication"
      ]
    },
    {
      "slug": "state-of-transformation",
      "title": "Public Service: State of Transformation",
      "type": "index",
      "description": "PSTA reports, surveys, case studies and conference material.",
      "tags": [
        "index",
        "public-services"
      ]
    },
    {
      "slug": "podcasts",
      "title": "Podcasts",
      "type": "index",
      "description": "Hosted shows, guest appearances and full programme archives.",
      "tags": [
        "index",
        "audio"
      ]
    },
    {
      "slug": "videos",
      "title": "Videos and recorded conversations",
      "type": "index",
      "description": "Presentations, panels and recorded conversations.",
      "tags": [
        "index",
        "video"
      ]
    },
    {
      "slug": "groups-and-communities",
      "title": "Groups and communities",
      "type": "index",
      "description": "Networks, groups and communities Benjamin supports or recommends.",
      "tags": [
        "index",
        "community"
      ]
    },
    {
      "slug": "visual-models",
      "title": "Visual models and short publications",
      "type": "index",
      "description": "Diagrams, visual arguments and short publications.",
      "tags": [
        "publication"
      ]
    },
    {
      "slug": "articles-and-essays",
      "title": "Articles and essays",
      "type": "index",
      "description": "Published articles, essays and working papers.",
      "tags": [
        "publication"
      ]
    },
    {
      "slug": "reports-and-surveys",
      "title": "Reports and surveys",
      "type": "index",
      "description": "Reports, surveys, case studies and conference evidence.",
      "tags": [
        "publication"
      ]
    }
  ],
  "resources": [
    {
      "title": "smartCompass",
      "year": 2026,
      "format": "Interactive tool",
      "url": "https://link.redquadrant.com/smartCompass",
      "description": "An AI-supported first orientation to the Commissioning Compass.",
      "tags": [
        "public-services",
        "commissioning",
        "tool"
      ],
      "pages": [
        "commissioning"
      ]
    },
    {
      "title": "Why do relational public services fail? — TRIP26",
      "year": 2026,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/2fupfdismqxnr5glp7l0i/2026-06-25-TRIP26-Benjamin-Taylor-why-do-relational-public-services-fail-v1.0BT.pdf?rlkey=bminwqzpruwghaukmsq0t86f6&dl=0",
      "description": "A conference presentation on the organisational conditions around relational practice.",
      "tags": [
        "public-services",
        "relationships",
        "conference"
      ],
      "pages": [
        "relational-public-services",
        "talks-and-sessions"
      ]
    },
    {
      "title": "Unprofessionalism episode 018",
      "year": 2026,
      "format": "Podcast episode",
      "url": "https://chosen-path.org/2026/06/10/professionalism-can-support-judgement-competence-and-care-but-it-often-means-knowing-how-to-keep-difficult-truths-in-a-socially-acceptable-form/",
      "description": "A conversation about professionalism, judgement, competence and difficult truths.",
      "tags": [
        "guest",
        "practice"
      ],
      "pages": [
        "podcasts"
      ]
    },
    {
      "title": "Transformation with and without easy answers",
      "year": 2026,
      "format": "visual or article",
      "url": "https://www.dropbox.com/scl/fi/y9tultqci5zu29c37g10q/Transformation-with-and-without-easy-answers.pdf?rlkey=kzrcftri46adkca5md4z1561n&dl=0",
      "description": "A visual comparison of transformation with and without predetermined answers.",
      "tags": [
        "visual",
        "publication"
      ],
      "pages": [
        "visual-models"
      ]
    },
    {
      "title": "The ladder of relationality in public service",
      "year": 2026,
      "format": "Google document",
      "url": "https://docs.google.com/document/d/1FewYqWndCJbjGYOlkWFZGBHxbs3AM4lA/edit?usp=sharing",
      "description": "A working paper on degrees and conditions of relationality.",
      "tags": [
        "public-services",
        "relationships",
        "paper"
      ],
      "pages": [
        "relational-public-services",
        "articles-and-essays"
      ]
    },
    {
      "title": "The Commissioning Compass",
      "year": 2026,
      "format": "Interactive tool",
      "url": "https://link.redquadrant.com/commissioningcompass",
      "description": "A structured systems assessment for commissioning and change.",
      "tags": [
        "public-services",
        "commissioning",
        "tool"
      ],
      "pages": [
        "commissioning"
      ]
    },
    {
      "title": "Systems practice is a humanism — STSP26",
      "year": 2026,
      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/n0egk8yt4fvu9fqbud4kj/Benjamin-P-Taylor-at-STSP26-systems-practice-is-a-humanism.pdf?rlkey=rahzsmimaa6z1qn4d4haci2gp&dl=0",
      "description": "Conference presentation.",
      "tags": [
        "systems"
      ],
      "pages": [
        "talks-and-sessions"
      ]
    },
    {
      "title": "Systems consulting and facilitation — STSP26",
      "year": 2026,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/ca3lalnnjdkt06rx39nm6/2026-03-24-STSP26-systems-conulting-and-facilitation-Benjamin-P-Taylor.pdf?rlkey=u5txcu880d7ht4ceu8ognmu7z&dl=0",
      "description": "A conference session on helping from within the system without taking over.",
      "tags": [
        "systems",
        "facilitation",
        "consulting"
      ],
      "pages": [
        "facilitation-and-systems-consulting",
        "talks-and-sessions"
      ]
    },
    {
      "title": "Open the complete Dropbox collection",
      "year": 2026,
      "format": "Dropbox folder",
      "url": "https://www.dropbox.com/scl/fo/in3pvj22abhuz1aznr42t/ADbXaiB5LCpdy1OcuBZ7pbs?rlkey=yyoqyaq03g5seg2svafdb2uum&dl=0",
      "description": "The shared source collection indexed by the microsite.",
      "tags": [
        "facilitation",
        "large-groups",
        "source"
      ],
      "pages": [
        "large-group-processes"
      ]
    },
    {
      "title": "Metacontextuality, Bongard games, and the limits of method",
      "year": 2026,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/myvgb4r6t6dnid8hb9cux/Metacontextuality-Bongard-games-and-the-limits-of-method-Benjamin-Taylor.pdf?rlkey=bdhr5wuyu1pl9n09fqs703ywj&dl=0",
      "description": "A paper on frames, pattern recognition and the limits of method.",
      "tags": [
        "systems",
        "thinking",
        "paper"
      ],
      "pages": [
        "metacontextuality"
      ]
    },
    {
      "title": "Metacontextuality through the medium of Bongard games",
      "year": 2026,
      "format": "Video",
      "url": "https://www.dropbox.com/scl/fi/v73i950r66ckry5n6c5oa/Benjamin-Taylor-Meta-contextuality-through-the-medium-of-Bongard-games.mp4?rlkey=g09cs8yeate2cmd32y817a3wz&dl=0",
      "description": "A recorded session using Bongard games to explore context and pattern.",
      "tags": [
        "systems",
        "thinking",
        "video"
      ],
      "pages": [
        "metacontextuality"
      ]
    },
    {
      "title": "Large-group processes microsite",
      "year": 2026,
      "format": "Website",
      "url": "https://antlerboy.github.io/largegroupprocess/",
      "description": "Search and compare large-group, whole-system and participatory methods.",
      "tags": [
        "facilitation",
        "large-groups",
        "methods"
      ],
      "pages": [
        "large-group-processes"
      ]
    },
    {
      "title": "Large-group processes collection",
      "year": 2026,
      "format": "Microsite",
      "url": "https://antlerboy.github.io/largegroupprocess/",
      "description": "A searchable guide to whole-system and participatory methods.",
      "tags": [
        "facilitation",
        "large-groups",
        "methods"
      ],
      "pages": [
        "facilitation-and-systems-consulting"
      ]
    },
    {
      "title": "Interrogate the large-group-process mentor",
      "year": 2026,
      "format": "ChatGPT mentor",
      "url": "https://link.redquadrant.com/ChatGPTlargegroupprocessmentor",
      "description": "Ask about method choice, process design, risks and adaptation.",
      "tags": [
        "facilitation",
        "large-groups",
        "mentor"
      ],
      "pages": [
        "large-group-processes"
      ]
    },
    {
      "title": "How outsourcing can fail and how to fix it",
      "year": 2026,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/mkbd6a3h73rgqjic4okj2/how-outsourcing-can-fail-and-how-to-fix-it.pdf?rlkey=viyztdrpk8qkdrqn7xedvxlu1&dl=0",
      "description": "A return to the structural reasons outsourcing fails and what can be done about them.",
      "tags": [
        "public-services",
        "outsourcing",
        "paper"
      ],
      "pages": [
        "outsourcing"
      ]
    },
    {
      "title": "Current systems | complexity | cybernetics reading route",
      "year": 2026,
      "format": "Web",
      "url": "https://link.redquadrant.com/systemscomplexitycyberneticsreading",
      "description": "The live systems, complexity and cybernetics reading route.",
      "tags": [
        "systems",
        "reading"
      ],
      "pages": [
        "reading"
      ]
    },
    {
      "title": "Compass v2.0 beta — commissioning as collective system learning",
      "year": 2026,
      "format": "Google Doc beta",
      "url": "https://link.redquadrant.com/compassv2beta",
      "description": "A place-based version of the Compass, shared for testing and comment.",
      "tags": [
        "public-services",
        "commissioning",
        "beta"
      ],
      "pages": [
        "commissioning"
      ]
    },
    {
      "title": "Collection of posts on relational public services",
      "year": 2026,
      "format": "Web",
      "url": "https://chosen-path.org/2026/03/21/collection-of-posts-on-relational-public-services/",
      "description": "Essays and posts developing the argument for relational public services.",
      "tags": [
        "public-services",
        "relationships",
        "writing"
      ],
      "pages": [
        "relational-public-services"
      ]
    },
    {
      "title": "A manifesto for relational public services",
      "year": 2026,
      "format": "visual or article",
      "url": "https://docs.google.com/document/d/1R5f-5HSls8f5PfOhetzctXvSgI4wRJeITUMD4LJc0vs/edit?usp=sharing",
      "description": "A manifesto for public services built around relationship, judgement and shared responsibility.",
      "tags": [
        "visual",
        "publication"
      ],
      "pages": [
        "visual-models"
      ]
    },
    {
      "title": "35 doughnuts",
      "year": 2026,
      "format": "visual or article",
      "url": "https://www.dropbox.com/scl/fi/c66vmp2bkusv6i1dd6ldi/35-doughnuts.pdf?rlkey=ffozdnv00ymkn3ctylrqrcpe0&dl=0",
      "description": "A visual piece about systems, boundaries and repeated attempts to make the world fit the diagram.",
      "tags": [
        "visual",
        "publication"
      ],
      "pages": [
        "visual-models"
      ]
    },
    {
      "title": "The map is the territory - Cybernetics is not the banana, part two",
      "year": 2025,
      "format": "Podcast episode",
      "url": "https://chosen-path.org/2025/10/14/the-map-is-the-territory/",
      "description": "A conversation about maps, models, representation and cybernetics.",
      "tags": [
        "guest",
        "systems",
        "cybernetics"
      ],
      "pages": [
        "podcasts"
      ]
    },
    {
      "title": "Relational public services",
      "year": 2025,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/sciz55dmueb5ezfyv1wgt/2025-10-26-relational-public-services.pdf?rlkey=jn6cicbsabv3bogj6kfzfs79g&dl=0",
      "description": "A visual synthesis of the argument.",
      "tags": [
        "public-services",
        "relationships",
        "visual"
      ],
      "pages": [
        "relational-public-services"
      ]
    },
    {
      "title": "Benjamin Taylor VSM lecture",
      "year": 2025,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/cxz49dj4bfgblxw3103u5/2025-05-10-Benjamin-Taylor-VSM-lecture-v0.1BT.pdf?rlkey=o3915ucwi8wavv7rf257kxvlu&dl=0",
      "description": "A full introduction to Stafford Beer's Viable System Model and its use in organisations and public services.",
      "tags": [
        "systems",
        "vsm",
        "organisation"
      ],
      "pages": [
        "viable-system-model",
        "talks-and-sessions"
      ]
    },
    {
      "title": "Transforming Public Procurement — maximising the opportunity presented by the Act",
      "year": 2024,
      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/jx87i561uhoceosnns5yc/2024-03-12-Benjamin-Taylor-PSTA-Transforming-Public-Procurement-Maximising-the-Opportunity-Presented-by-the-Act-v1.0BT-as-delivered-with-notes.pdf?rlkey=csjj2s91sa4dthx57w7cfddjz&dl=0",
      "description": "Presentation and session material.",
      "tags": [
        "public-services",
        "change"
      ],
      "pages": [
        "talks-and-sessions"
      ]
    },
    {
      "title": "Rough draft systems thinking reading list v1.1",
      "year": 2024,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/85zlt0t6ph8qarx7d7gic/2024-09-27-rough-draft-systems-thinking-reading-list-v1.1BT.pdf?rlkey=3rfavacsy4n6sl8j0pyedph1q&dl=0",
      "description": "A broad working reading list.",
      "tags": [
        "systems",
        "reading"
      ],
      "pages": [
        "reading"
      ]
    },
    {
      "title": "Productive conversations — SCiO",
      "year": 2024,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/ztetuy2oydh3va0c4u5zm/2024-111-20-SCiO-Benjamin-P-Taylor-productive-conversations-v1.2.pdf?rlkey=69mwjlj2yyr6nc0hkl9aral3m&dl=0",
      "description": "A practical session on honest, constructive conversations and shared learning.",
      "tags": [
        "practice",
        "conversation",
        "leadership"
      ],
      "pages": [
        "productive-conversations",
        "talks-and-sessions"
      ]
    },
    {
      "title": "Positive dynamics of differentiation and integration — ISSS",
      "year": 2024,
      "format": "Web route",
      "url": "https://link.redquadrant.com/dynamics-isss",
      "description": "The ISSS presentation on differentiation, homogenisation, individuation and integration.",
      "tags": [
        "systems",
        "organisation",
        "conference"
      ],
      "pages": [
        "four-dynamics"
      ]
    },
    {
      "title": "Positive dynamics of differentiation and integration",
      "year": 2024,
      "format": "session material",
      "url": "https://link.redquadrant.com/dynamics-isss",
      "description": "Presentation and session material.",
      "tags": [
        "practice"
      ],
      "pages": [
        "talks-and-sessions"
      ]
    },
    {
      "title": "Identity of commissioning — King’s Fund event",
      "year": 2024,
      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/k2afeoaakvjioxkbdathh/2024-10-31-Benjamin-Taylor-slides-for-King-s-Fun-identity-of-commissioning-event.pdf?rlkey=i52xgvwdcphypulovt5dxofo1&dl=0",
      "description": "Presentation and session material.",
      "tags": [
        "commissioning"
      ],
      "pages": [
        "talks-and-sessions"
      ]
    },
    {
      "title": "The Viable Systems Model and human systems dynamics through the lens of Barry Oshry's Organic Systems Model",
      "year": 2023,
      "format": "PowerPoint",
      "url": "https://docs.google.com/presentation/d/1PhBvxCw3sbsntkI3MdIqELZPfqBpsniG/edit?usp=sharing",
      "description": "Metaphorum presentation relating Stafford Beer's VSM to Barry Oshry's account of human systems dynamics.",
      "tags": [
        "systems",
        "organisation",
        "metaphorum"
      ],
      "pages": [
        "four-dynamics"
      ]
    },
    {
      "title": "The Viable Systems Model and human systems dynamics - Metaphorum",
      "year": 2023,
      "format": "PowerPoint",
      "url": "https://docs.google.com/presentation/d/1PhBvxCw3sbsntkI3MdIqELZPfqBpsniG/edit?usp=sharing",
      "description": "Metaphorum presentation relating Stafford Beer's VSM to Barry Oshry's Organic Systems Model.",
      "tags": [
        "systems",
        "organisation",
        "conference"
      ],
      "pages": [
        "talks-and-sessions"
      ]
    },
    {
      "title": "The Situational Challenge demanding Requisite Agility",
      "year": 2023,
      "format": "PDF",
      "url": "https://drive.google.com/file/d/1-P-wmJc2MxpgxvqlgGVcQ2kKG--sqzgy/view?usp=sharing",
      "description": "A paper setting out the situational challenge to which Requisite Agility responds.",
      "tags": [
        "requisite-agility",
        "paper",
        "systems"
      ],
      "pages": [
        "requisite-agility"
      ]
    },
    {
      "title": "Systems Leadership, Change, Theory and Practice — OU systems community",
      "year": 2023,
      "format": "PDF",
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      "url": "https://www.dropbox.com/scl/fi/pt7cd8234otsjae3o9g2k/RedQuadrant-systems-change-framework.jpg?rlkey=7064y80u4xtlg55yybyyvk7tu&dl=0",
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      "description": "A learning-community proposition for public-service renewal.",
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      "url": "https://www.dropbox.com/scl/fi/a0c1ryw6dp6efyso8tcpa/2021-07-15-How-to-help-your-change-succeed-with-VECIT-v03BT.pdf?rlkey=kxwcpef0gjhalil1avihvgiub&dl=0",
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      "url": "https://www.dropbox.com/scl/fi/4w3c7i5e8hmzibiuosnmb/2021-08-01-Benjamin-Taylor-for-OR63-Cybernetics-is-not-the-banana-a-story-of-practice-transfer-in-public-service-transformation-consultancy-v1.8BT.pdf?rlkey=hswugiqmfwtgrvzgedx082tt5&dl=0",
      "description": "The OR63 presentation on cybernetics, representation and practice transfer in public-service transformation.",
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      "url": "https://www.dropbox.com/scl/fi/4w3c7i5e8hmzibiuosnmb/2021-08-01-Benjamin-Taylor-for-OR63-Cybernetics-is-not-the-banana-a-story-of-practice-transfer-in-public-service-transformation-consultancy-v1.8BT.pdf?rlkey=hswugiqmfwtgrvzgedx082tt5&dl=0",
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    {
      "title": "Government After Shock — build back better in the days after",
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      "url": "https://www.dropbox.com/scl/fi/216k0v1876ocxco9oyutn/2020-11-17-government-after-shock-build-back-better-in-the-days-after-round-table-v1.1BT-with-notes.pdf?rlkey=7moc790jedpvr07bq5kx1i57f&dl=0",
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      "description": "Programme for the 2020 virtual journey, including Benjamin Taylor among the twelve inviters.",
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      "description": "An application of the five practices to leadership under pressure.",
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      "url": "https://www.dropbox.com/scl/fi/ml6vja0ezhpcq97czu69q/2020-06-19-Benjamin-Taylor-crisis-total-football-and-human-needs-human-and-organisational-needs-and-five-core-practices-v1.0BT-for-RA.pdf?rlkey=gdoa6ori3bfwxf1o9jdrkiimy&dl=0",
      "description": "Presentation on human and organisational needs under pressure.",
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      "description": "A short visual introduction to adaptive leadership.",
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      "url": "https://www.dropbox.com/scl/fi/6wwckqg9dq49yhq1nz7rn/We-must-find-a-future-where-systems-change-can-take-root-Opinion-LGC.pdf?rlkey=ecsfovlrz4vcqszjmtgpk3ftf&dl=0",
      "description": "An article on the conditions required for systems change.",
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      "title": "The transformation “journey” snakes and ladders",
      "year": 2019,
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      "url": "https://www.dropbox.com/scl/fi/x4gnupohihgo83b193pjy/2019-10-13-The-transformation-journey-snakes-and-ladders.pdf?rlkey=zhtqrc4ly7dhs10sq8dvawea8&dl=0",
      "description": "A less tidy picture of how transformation proceeds.",
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        "visual",
        "publication"
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      "title": "The nonsense of “chairman”",
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      "url": "https://www.dropbox.com/scl/fi/x49gk0o0c2pj2to6bzjhu/The-nonsense-of-chairman.pdf?rlkey=2c7muu5ial2bn3ifba4q8ralz&dl=0",
      "description": "A short piece on language, convention and power.",
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      "title": "The great big shit-shovelling machine",
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      "url": "https://www.dropbox.com/scl/fi/trv2tre8b8gwk92bh4npa/The-great-big-shit-shovelling-machine.pdf?rlkey=u65y7o3r85ii14epj6da0p9kh&dl=0",
      "description": "A visual account of systems that move work, failure and responsibility around.",
      "tags": [
        "visual",
        "publication"
      ],
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      "url": "https://www.dropbox.com/scl/fi/nuzy6oofhmi2zoeu1a4jk/2019-09-03-Systems-Innovation-London-VSM-workshop.pdf?rlkey=u0orouifyc8yzwvgxqamq56ix&dl=0",
      "description": "Workshop co-delivered with Patrick Hoverstadt at Systems Innovation London.",
      "tags": [
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      "url": "https://www.youtube.com/watch?v=UnzMHz6uMuQ&t=234s",
      "description": "A video presentation of the 2019 survey results.",
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      "title": "State of Transformation survey overview 2019",
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      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/paqhchum2pd1e6byc4z14/2019-PSTA-and-PSSE-state-of-transformation-survey-overview-web.pdf?rlkey=qfo1yukfbotglc1wy0tz03ty4&dl=0",
      "description": "A short overview of the 2019 survey findings.",
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      "url": "https://www.dropbox.com/scl/fi/rjn18l01shgalkvkal6ar/State-of-Transformation-2019-survey-from-the-PSTA-and-PSSE.pdf?rlkey=wr3fb4fja5xj4nktscqsz5z3t&dl=0",
      "description": "The full 2019 survey from PSTA and Public Service Executive.",
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        "survey",
        "2019"
      ],
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        "state-of-transformation",
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      "title": "State of Transformation report and survey 2019",
      "year": 2019,
      "format": "Web page",
      "url": "https://www.publicservicetransformation.org/2019/06/state-of-transformation-report-2019/",
      "description": "The programme page bringing together the 2019 report and survey.",
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        "report",
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      ],
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      "url": "https://www.dropbox.com/scl/fi/nxaelfh4uqy1g818v134a/PSTA-state-of-transformation-report-2019-web-version.pdf?rlkey=gaublmq1d5zz8f5nm5o90xwlf&dl=0",
      "description": "PSTA report on the condition and practice of public-service transformation.",
      "tags": [
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      "description": "Conference account and presentation material from the 2019 event.",
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      "title": "Requisite Agility at the 2019 UnSymposium",
      "year": 2019,
      "format": "Web archive",
      "url": "https://stream.syscoi.com/2019/02/page/4/",
      "description": "Early public material from the Requisite Agility work.",
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        "requisite-agility"
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      "title": "Public Service: State of Transformation survey results 2019",
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      "description": "A presentation of the 2019 survey findings.",
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      ]
    },
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      "title": "Power and love in parts and wholes — Oshry and Beer",
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      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/65nspxv75j4mqz26xdfbj/2019-12-01-Benjamin-Taylor-power-and-love-in-parts-and-wholes-Oshry-and-Beer-v0.3BT.pdf?rlkey=xxx2wrvbttx5mp1h409mibpvq&dl=0",
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      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/sq22h8l99hdctbx8u6naf/2019-09-06-Benjamin-P-Taylor-presentation-the-PSTA-and-the-development-of-commissioning-v1.0BT.pdf?rlkey=ku8dzu11y6wahudqab23pqbhn&dl=0",
      "description": "Presentation on PSTA and the development of commissioning practice.",
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      "title": "Leadership for transformation",
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      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/su91r23c1na7aj4k3q1xc/2019-10-30-RedQuadrant-leadership-for-transformation-v3.0BT.pdf?rlkey=d2gmzbj4jc1m4jag7xhca8fi8&dl=0",
      "description": "Presentation on leadership and transformation.",
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      ],
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      "url": "https://www.dropbox.com/scl/fi/aejh9uen8msqm7jftuob8/Benjamin-Taylor-I-m-a-little-bit-sick-of-paradigm-shifts-Local-Government-Chronicle-LGC.pdf?rlkey=dpucq5mmnvd5qvm7umk4be6wp&dl=0",
      "description": "An argument for greater care with grand claims of transformation.",
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      "title": "Healing our divided communities",
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      "url": "https://www.dropbox.com/scl/fi/h0r5oclzze7bj4ujwp65b/Benjamin-Taylor_-Healing-our-divided-communities-Local-Government-Chronicle-LGC.pdf?rlkey=szy8j5d9fm8ck36f218edm57o&dl=0",
      "description": "An article on division, community and public leadership.",
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        "writing",
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    {
      "title": "GovTech",
      "year": 2019,
      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/6wigu2qm3n34b0xprrar6/2019-03-14-GovTech-Benjamin-Taylor-as-delivered-for-circulation-v1.1BT.pdf?rlkey=e1ka15gwo8oljsu3d5996lt5j&dl=0",
      "description": "Presentation on public-service technology and transformation.",
      "tags": [
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      ],
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    {
      "title": "Four quadrants of systems thinking threats v2.1",
      "year": 2019,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/zdziaargk5l9rdkseuxlo/2019-04-15-four-quadrants-of-systems-thinking-threats-v2.1BT.pdf?rlkey=5u09vxjpaoy582cfds26ebnvs&dl=0",
      "description": "A model for noticing characteristic failures in thinking, including failures in systems thinking.",
      "tags": [
        "systems",
        "thinking"
      ],
      "pages": [
        "four-quadrants"
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    {
      "title": "Why Service Design Thinking - Service design in government and public services",
      "year": 2018,
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      "url": "https://goo.gl/roAahJ",
      "description": "A conversation about service design, government and public services.",
      "tags": [
        "guest",
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        "design"
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      "pages": [
        "podcasts"
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    {
      "title": "State of emergency — the RedQuadrant state of transformation shadow report",
      "year": 2018,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/xq9aw3ywto22gmlkl8dwv/2018-State-of-emergency-the-RedQuadrant-state-of-transformation-shadow-report.pdf?rlkey=bh9iw09qz2bqgqafe1tx1crr8&dl=0",
      "description": "RedQuadrant's critical companion to the 2018 State of Transformation work.",
      "tags": [
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        "report",
        "2018"
      ],
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    },
    {
      "title": "State of Transformation process and survey design",
      "year": 2018,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/k40d5dwosj1zazpphaf1q/PSTA-public-service-state-of-transformation-process-and-survey-v2.0.pdf?rlkey=6jxlq3zop4pynael1m5ydkx2c&dl=0",
      "description": "The process and survey design for the State of Transformation programme.",
      "tags": [
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    },
    {
      "title": "State of Transformation 2018 conference: It does not have to be this way",
      "year": 2018,
      "format": "Conference page",
      "url": "https://www.publicservicetransformation.org/2018/05/state-of-transformation-report/",
      "description": "Conference notes and supporting material from the 2018 event.",
      "tags": [
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        "conference",
        "2018"
      ],
      "pages": [
        "state-of-transformation",
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    },
    {
      "title": "Public Service: State of Transformation 2018 - think pieces",
      "year": 2018,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/o063q8z79w4jlllnsu3vh/public-service-state-of-transformation-2018-report-from-the-public-service-transformation-academy-e-version.pdf?rlkey=wa35fr9zllc1ktwzpv8a1t69e&dl=0",
      "description": "The 2018 collection of think pieces from PSTA.",
      "tags": [
        "public-services",
        "report",
        "2018"
      ],
      "pages": [
        "state-of-transformation",
        "reports-and-surveys"
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    },
    {
      "title": "Public Service: State of Transformation 2018 - case studies",
      "year": 2018,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/sah1acta7tmpw8j7go1qk/2018-case-studies-public-service-state-of-transformation-from-the-public-service-transformation-academy-e-version-ALPHA.pdf?rlkey=iovs0kz2mcg2fgqurq56u8l47&dl=0",
      "description": "The 2018 collection of public-service transformation case studies.",
      "tags": [
        "public-services",
        "case-studies",
        "2018"
      ],
      "pages": [
        "state-of-transformation",
        "reports-and-surveys"
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    },
    {
      "title": "Public Service: State of Transformation",
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      "format": "Collection",
      "url": "/library/state-of-transformation/",
      "description": "Reports, surveys, case studies and conference material from the PSTA programme.",
      "tags": [
        "public-services",
        "transformation",
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      ],
      "pages": [
        "public-service-transformation"
      ]
    },
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      "title": "Metacontextuality and Bongard games v1.1",
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      "url": "https://www.dropbox.com/scl/fi/bnm9eusb668l21htypchj/2017-10-16-Metacontextuality-and-bongard-games-v1.1BT-for-circulation.pdf?rlkey=y6n33wekyzy28z81jh2q7u6bi&dl=0",
      "description": "The circulated presentation.",
      "tags": [
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      ],
      "pages": [
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    },
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      "title": "Metacontextuality and Bongard games",
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      "format": "session material",
      "url": "https://www.dropbox.com/scl/fi/bnm9eusb668l21htypchj/2017-10-16-Metacontextuality-and-bongard-games-v1.1BT-for-circulation.pdf?rlkey=y6n33wekyzy28z81jh2q7u6bi&dl=0",
      "description": "Presentation and session material.",
      "tags": [
        "thinking"
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      "pages": [
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    },
    {
      "title": "How outsourcing can fail — summary and checklist",
      "year": 2017,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/gonf8dxlm1mxlijvqmmdp/RedQuadrant-how-outsourcing-can-fail-summary-and-checklist.pdf?rlkey=2zxl1gz2bjo8glg10zdddr3v5&dl=0",
      "description": "A short summary and practical checklist.",
      "tags": [
        "public-services",
        "outsourcing",
        "tool"
      ],
      "pages": [
        "outsourcing"
      ]
    },
    {
      "title": "How outsourcing can fail — full paper",
      "year": 2017,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/xu7zn4scuf0bomo5x2erm/RedQuadrant-how-outsourcing-can-fail-full-paper.pdf?rlkey=ruc9sz38oxoii4u6knp953xs6&dl=0",
      "description": "The full RedQuadrant paper.",
      "tags": [
        "public-services",
        "outsourcing",
        "paper"
      ],
      "pages": [
        "outsourcing"
      ]
    },
    {
      "title": "Four quadrants of systems thinking threats v0.1",
      "year": 2017,
      "format": "PowerPoint",
      "url": "https://www.dropbox.com/scl/fi/uj5i93iuqi8qvizww1ywn/2017-09-09-four-quadrants-of-systems-thinking-threats-v0.1BT.pptx?rlkey=s4lzulc832qqg0b6lgt71ezee&dl=0",
      "description": "An early presentation of the model.",
      "tags": [
        "systems",
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      ],
      "pages": [
        "four-quadrants"
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    },
    {
      "title": "Action Learning and Practice — The John Seddon Method for public sector transformation",
      "year": 2017,
      "format": "PDF",
      "url": "https://www.dropbox.com/scl/fi/r4jtm2p2nqqjr3639ocbt/Action-Learning-and-Practice-The-John-Seddon-Method-for-public-sector-transformation-self-enlightenment-coercion-or-both.pdf?rlkey=k5mylvd0agkzybd005yu9uj2u&dl=0",
      "description": "A paper on action learning, self-enlightenment, coercion and public-sector transformation.",
      "tags": [
        "public-services",
        "systems",
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      ],
      "pages": [
        "john-seddon-method"
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    },
    {
      "title": "The Human Current 040",
      "year": 2016,
      "format": "Podcast episode",
      "url": "https://soundcloud.com/humancurrent/040-the-myth-of-the",
      "description": "A second conversation with The Human Current.",
      "tags": [
        "guest",
        "systems"
      ],
      "pages": [
        "podcasts"
      ]
    },
    {
      "title": "The Human Current 038 - A philosophical look at company culture",
      "year": 2016,
      "format": "Podcast episode",
      "url": "https://soundcloud.com/humancurrent/038-a-philosophical-look-at",
      "description": "A conversation about company culture and systems thinking.",
      "tags": [
        "guest",
        "systems",
        "organisation"
      ],
      "pages": [
        "podcasts"
      ]
    },
    {
      "title": "RedQuadrant and VECIT change",
      "year": 2016,
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}